tisdag 16 januari 2018

CRM for Outlook and the updated TLS demands

If you're running Dynamics 365 Customer Engagement and having issues with CRM for Outlook, there's an update available which will help.

This update isn't listed on the "update and hotfixes" page from Microsoft https://support.microsoft.com/en-us/help/3142345/microsoft-dynamics-365-updates-and-hotfixes which is sort of strange. If you're running the CRM for Outlook (why is it still called CRM and not Dynamics 365 Customer Engagement for Outlook btw?) and all of a sudden it stops connecting to your online deployment, this is probably your rescue: https://www.microsoft.com/en-us/download/details.aspx?id=56327.
This applies to version 9.0 at least, maybe to 8.2 as well but I'm not sure about that.

Rickard Norström
Developer at CRM-Konsulterna

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